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- Ticket Checker
Description
A ticket checker ensures that every skier or snowboarder has a valid day ticket or season pass before boarding a lift. On busy days, ticket checkers are also responsible for grouping people together to keep lift lines moving efficiently.
Essential Functions
- Check to ensure every skier or snowboarder has a valid day ticket or season pass each time before boarding the lift
- Answer guest questions by being familiar with mountain's layout, products, services and current conditions or by asking someone who can answer the guest's question
- Identify fraudulent or counterfeit ticket use
- Communicate safety procedures and rules for riding the lifts to the customers as necessary
- Handle upset guests in a friendly and courteous manner
- Organize passengers into groups of 2 or 4 (depending on lift) to fill chairs and move lift lines efficiently
- Maintain lift maze area, including shoveling and raking as necessary
Other Functions
Implement emergency procedures, including contacting Ski Patrol
Assist in evacuation of a disabled lift