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  • Accounting, Payroll and Guest Services
    Job Type: Full-Time, Year-Round
    Start Date: 06/23/2026
    Location: Great Barrington, MA
    Salary: $22.00-25.00/Hr

Description

Ski Butternut is seeking a highly organized, detail-oriented and customer-focused Accounting, Payroll and Guest Services professional to support the resort's financial operations and guest experience. This year-round, fulltime position is responsible for payroll administration, bookkeeping, accounting support and guest services functions. The ideal candidate will thrive in a fast-paced seasonal environment, maintain accurate financial records and provide exceptional service to guests, employees, vendors and management.

What You’ll Do

Payroll Administration

  • Process payroll accurately and on schedule, including regular wages, overtime, deductions, reimbursements, seasonal staffing changes & adjustments.
  • Maintain employee payroll records and timekeeping information.
  • Resolve payroll discrepancies and respond to employee inquiries.
  • Prepare payroll reports, ensure compliance with federal, state and local payroll regulations.

Bookkeeping & Accounting

  • Record day-to-day financial transactions in the general ledger using accounting software.
  • Manage accounts payable, prepare basic financial reports such as profit and loss statements, balance summaries, cash flow updates and expense reports.
  • Organize receipts, invoices, payroll files, tax documents and other financial records.
  • Assist with month-end and year-end closing, budget tracking, tax preparation, audits and CPA requests.
  • Work closely with department managers to ensure accurate financial reporting.

Guest Services

  • Support front-office operations during peak business periods.
  • Assist guests with season passes, lift tickets, lessons, rentals and general resort information. Process payments, refunds and account adjustments.
  • Provide exceptional customer service to guests in person, by phone and electronically. Address guest concerns professionally and efficiently.
  • Help maintain a welcoming and positive guest experience consistent with Ski Butternut's family-friendly culture.

Administrative Support

  • Maintain confidential employee and financial information.
  • Prepare reports, correspondence and spreadsheets.
  • Assist the Business Manager with administrative and operational projects.
  • Support office operations and interdepartmental communication.
  • Perform other duties as assigned.

Why Work at Ski Butternut?

  • Family-oriented, team-focused workplace.
  • Opportunity to contribute to a premier Berkshire recreational destination.
  • Employee skiing and resort benefits.
  • Dynamic work environment with year-round responsibilities and seasonal variety.

Requirements

Qualifications

  • Minimum of 2 years of payroll, bookkeeping, accounting or administrative experience.
  • Strong understanding of payroll procedures and accounting principles.
  • Proficiency with accounting software and Microsoft Office - especially Excel.
  • Excellent organizational, communication and customer service skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

  • Experience in hospitality, recreation, ski resort or seasonal business operations.
  • Familiarity with seasonal workforce management and point-of-sale systems.
  • Knowledge of Massachusetts payroll and employment regulations.

 

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